Disclaimer
Last updated: March 2025
General Information
The information provided on the KeyHealth website and through our service channels is intended for general informational purposes only. KeyHealth is a medical delivery business operating in Kenya, offering Emergency Medical Transport, Hospital Transfer Services, and Pharmacy Delivery. While we are committed to providing accurate, up-to-date, and reliable information about our services, the content on this platform does not constitute professional medical advice, diagnosis, or treatment. Clients are encouraged to consult qualified healthcare professionals for any medical concerns. KeyHealth reserves the right to update, modify, or remove any content on this platform at any time without prior notice.
Service Results
KeyHealth strives to deliver the highest standard of medical transport and pharmacy delivery services across Kenya. However, we cannot guarantee specific outcomes or results in connection with any of our services. Emergency Medical Transport response times, Hospital Transfer Service schedules, and Pharmacy Delivery timelines may be affected by factors beyond our control, including road conditions, traffic, weather, geographic accessibility, third-party service providers, and the availability of medical resources. KeyHealth makes no warranties, express or implied, that our services will meet every individual expectation in every circumstance. Our team remains fully dedicated to operating with urgency, care, and professionalism on every engagement.
Accuracy of Information
KeyHealth makes every reasonable effort to ensure that the information published on our website and shared through our communication channels is accurate and current. However, we do not warrant that all information is complete, error-free, or reflective of the most recent developments in medical delivery services or healthcare logistics in Kenya. Service details, pricing, coverage areas, and operational procedures are subject to change. We encourage clients and partners to contact our team directly to confirm current service information before making decisions based on content found on our platform.
External Links
Our website or communications may contain links to third-party websites, partner healthcare facilities, pharmaceutical suppliers, or informational health resources. These external links are provided solely for the convenience of our clients and do not constitute an endorsement, recommendation, or guarantee by KeyHealth regarding the accuracy, safety, or reliability of the content found on those platforms. KeyHealth has no control over the content, policies, or practices of external websites and accepts no responsibility for any information, services, or products offered through third-party links. Clients access external links at their own discretion and risk.
Limitation of Liability
To the fullest extent permitted under applicable Kenyan law, KeyHealth, its directors, employees, partners, and service agents shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our services or reliance on information provided through our platforms. This includes, but is not limited to, delays in medical transport or pharmacy delivery caused by circumstances beyond our reasonable control, inaccuracies in third-party information provided to our team, or interruptions in service due to force majeure events. KeyHealth’s liability in any circumstance shall not exceed the value of the specific service transaction in question. Nothing in this disclaimer limits our responsibility for situations involving gross negligence or willful misconduct by our personnel.
Contact
If you have any questions, concerns, or require clarification regarding this disclaimer or any of our medical delivery services, our team is ready to assist you. You can reach KeyHealth through the following channels: Phone: +254 712 345 678, Email: contact@keyhealth.com. Our client support team is available to respond to your enquiries promptly and ensure you receive the information and assistance you need.